Privacy Policy
Effective Date: January 1, 2025
Your Privacy Matters
At OnTheDot San Leandro Landscaping, we respect your privacy. This policy explains what information we collect, how we use it, and how we protect it. We only collect what we need to serve you better.
Information We Collect
Contact Information
When you request a quote or contact us, we collect your name, phone number, email address, and property address. We need this information to communicate with you and provide our services.
Service Information
We keep records of the services you request, quotes we provide, and work we complete. This helps us serve you better and maintain accurate records of your landscaping history.
Website Information
When you visit our website, we may collect basic information like your IP address, browser type, and pages you visit. This helps us improve our website and understand how people use it.
How We Use Your Information
We use your information to:
- Provide quotes and schedule services
- Communicate with you about your projects
- Send invoices and process payments
- Improve our services and customer experience
- Send occasional updates about our services (you can opt out anytime)
We will never sell your information to third parties. We only share your information when necessary to provide our services, such as with payment processors or scheduling tools.
How We Protect Your Information
We take reasonable steps to protect your information from unauthorized access or disclosure. This includes:
- Secure storage of customer records
- Limited access to customer information (only employees who need it)
- Secure website connections (SSL encryption)
- Regular review of our security practices
While we do our best to protect your information, no system is completely secure. We encourage you to use strong passwords and keep your login information safe.
Cookies and Tracking
Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.
You can disable cookies in your browser settings, but this may affect how our website works for you.
Third-Party Services
We may use third-party services to help run our business, such as:
- Payment processors to handle transactions
- Email services to communicate with you
- Analytics tools to understand website traffic
- Scheduling and CRM software to manage appointments
These services have their own privacy policies, and we choose partners who respect your privacy.
Your Rights
You have the right to:
- Request a copy of the information we have about you
- Ask us to correct or update your information
- Request that we delete your information (subject to legal and business requirements)
- Opt out of marketing communications
To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from children. If you believe we have collected information from a child, please contact us so we can delete it.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we will post the updated version on our website with a new effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy or how we handle your information, please reach out. We are happy to discuss our practices and address any concerns.
OnTheDot San Leandro Landscaping
10812 Bigge St, San Leandro, CA 94577
Phone: (510) 726-6726
Email: hello@sanleandrocalandscaping.com