Terms of Service

Welcome to OnTheDot San Leandro Landscaping

Thanks for choosing us for your landscaping needs. These terms explain how we work together and what you can expect from our services. By hiring us or using our website, you agree to these terms.

Our Services

We provide professional landscaping services including lawn care, design and installation, hardscaping, irrigation systems, tree and shrub care, mulching, sod installation, and landscape lighting. We will discuss your specific needs and provide a quote before starting any work.

All services are subject to availability and scheduling. We will do our best to accommodate your preferred timing, but weather conditions and other factors may affect our schedule.

Quotes and Payment

We provide free quotes for all services. Once you approve the quote, we will schedule your work. Payment terms will be outlined in your service agreement. For most projects, we require a deposit before starting work, with the balance due upon completion.

We accept cash, checks, and credit cards. If payment is not received within 30 days of completion, we may charge late fees and pursue collection.

Cancellations and Changes

If you need to cancel or reschedule, please let us know at least 24 hours in advance. Last-minute cancellations may result in a cancellation fee to cover our scheduling costs.

If you want to change the scope of work after we have started, we will provide an updated quote for the additional work.

Your Property

You are responsible for marking any underground utilities, sprinkler lines, or other buried items before we begin work. While we take care to avoid damage, we are not responsible for damage to unmarked utilities or obstacles.

You grant us permission to access your property during scheduled work times. We will respect your property and clean up after ourselves each day.

Warranties and Guarantees

We stand behind our work. If you are not satisfied with our services, please let us know within 7 days of completion, and we will work with you to make it right. Our warranty covers workmanship but does not cover damage caused by weather, pests, improper maintenance, or other factors outside our control.

Plants and sod come with a 30-day guarantee if you follow our care instructions. We are not responsible for plant failure due to lack of watering, extreme weather, or disease.

Liability

We carry liability insurance and workers compensation insurance. However, we are not responsible for pre-existing damage, hidden underground obstacles, or Acts of God.

Our total liability for any claim will not exceed the amount you paid for the specific service in question.

Changes to These Terms

We may update these terms from time to time. When we do, we will post the updated version on our website with a new effective date. Your continued use of our services after changes are posted means you accept the new terms.

Contact Us

If you have questions about these terms, please reach out. We are here to help and want to make sure you are comfortable with everything before we start working together.

OnTheDot San Leandro Landscaping
10812 Bigge St, San Leandro, CA 94577
Phone: (510) 726-6726
Email: hello@sanleandrocalandscaping.com